Chimbusomma Chika, MSc, BSc, A-CSM, CSM, ICP-ATF

As an accomplished and authentic leader, I bring a wealth of experience in enterprise technology management to the table. I have a proven track record of spearheading global initiatives and transformations, delivering revenues of up to $10 million. My most recent achievement involved orchestrating a $5 million software program in just 10 months. Despite these accomplishments, I remain committed to ongoing growth and impact. Currently, I hold the position of Sr. Scrum Master\ Agile Project Manager. In this role, I am a confident Servant Leader, focused on creating high-performing Scrum Teams and Kanban Teams. I prioritize continuous flow and exponential process improvement, ensuring that we consistently exceed stakeholder expectations. With a deep understanding of product planning, I specialize in delivering high-value products. My expertise extends to Kanban, where I am dedicated to driving positive change through continuous improvement and workflow precision. My client-centric approach is designed to support both short-term and long-term goals, ultimately leading to improved retention and revenue. I am passionate about enhancing the customer experience, reducing churn, and increasing customer loyalty through solutions deployment. I have a strong foundation in IT, with a decade of experience in the industry. I have spent seven years coaching teams and six years as a Scrum Master, and Project Manager. Additionally, I have four years of experience as a Customer Success Manager, spanning various sectors such as Financial, IT, Software, Hardware, Healthcare, Academia, E-commerce, Retail, Transportation, Manufacturing, and Engineering. Specialties: ► Kanban and Scrum expertise ► Business Management ► Continuous improvement ► Relationship Management ► Enterprise Technology ► Cross-Functional Collaboration ► Large Programs ► Strategic Problem Solving ► Team Leadership ► Stakeholder engagement ► Conflict Mediation ► Business Development